Welcome to Les Market
Les Market
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PRICES

Prices and offers presented on the site are valid as marketed.
Prices shown on the site are excluding delivery costs.
Prices are shown in different currencies: Swedish krona, Euro, British Pound, and American dollar. Your payment currency depends on your chosen delivery country. Applicable payment currencies are shown in the table below.

Delivery Country - Payment Currency

Sweden - SEK
Great Britain - GBP
Countries in the EU - EUR
United States - USD
All other countries - USD

SHIPMENT

We ship all our items with UPS express. If you place your order before 17.00 Swedish time you will receive your item the following day. If you live outside the EU the shipping time will take two days. We are not responsible for any delays caused by destination customs clearance processes.

The shipping costs depend on your delivery country and are as illustrated below. If your order exceeds a specific amount we are happy to be able to offer you free delivery.

Delivery Country - Delivery Cost - Free Delivery

Sweden - 80 kr - Free over 1 000 kr
Countries in the EU - €12 - Free over €300
Great Britain - £10 - Free over £250
All other countries - $35 - Free over $500

PAYMENTS

You can pay your order with Paypal, Visa or Mastercard and in some country you can pay with Klarna. We do not store card numbers you use in the payment process.

To protect your card transactions to the highest levels of security, we have implemented Verified by Visa (vBv) and MasterCard SecureCode (SecureCode). Together these measures are known as 3D Secure. 3D secure is a new security programme that allows you to create your own personal password, known only to you, for use as an extra security measure each time you use your Visa or MasterCard (including Maestro) to make a future purchase online. If your card is not connected to 3D secure your card will still work.

RETURNS & EXCHANGES

Are you a customer resident in EU you have the right to return your order according to the Consumer Protection Regulations 2000.

Make A Return

In order to request a return you will firstly have to fill out our returns form online and thereafter print out a copy and send it back to us together with the items you would like to return. Observe that the returns form has to be filled out within 14 days of receiving the order.

When filling out the return form you will be asked how you would like to be credited for your refund. This request must match the payment method you used when placing your order.

You are responsible for the items until we receive them at our warehouse. We recommend that you insure the return shipment as you are under duty to take reasonable care of the goods.

Your returns should be sent to the following address:

ATT: Returns
Les Market
Vikingagatan 18
11342 Stockholm
Sweden

REFUND

Your refund will be credited to the original purchaser’s credit card or payment option. The refund will reimburse shipping costs for faulty items or for orders cancelled under the EU Distance Selling Regulations. Orders that do not meet either of these criteria will not be refunded for shipping costs.
Has your order been delivered to an address within the EU, the sales taxes will be refunded. If your delivery address does not meet this criterion, we can neither refund the customs duties nor the sales taxes. To request a refund for these expenses Les Market recommend you to contact your local customs bureau.

Please be aware of that the refund processes depend on the credit card issuers or payment option. The completions of transactions may take up to 10 business days. We hope you have patience and are sorry that we do not have the power to influence this.

Item Condition

Items should be returned unused and with all Les Market and designer garment tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused. Please email customercare@les-market.com if any of your purchases have been delivered without Les Market tags. You will have to have filled out the return form for all items you send back to us in order to simplify the identification process. Unidentified returns may be returned to the sender.

FORCE MAJEURE

We have the right to assert force majeure in the event of war, warlike event, civil war, revolution, government sanction, strike, lockout, blockade, natural disaster or the like. This means that the agreement will not need to be fulfilled in part or in full. Should this, contrary to expectation, occur, we would try to notify you.

PRIVACY POLICY

Les Market is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Les Market may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us. at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

OTHER

We have made every effort to display as accurately as possible the colors of our products. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.